Tell us about your business. We tell you which capability would give you the biggest week back — and which ones can wait. If we’re not a fit, we say so and tell you who to call.
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Two minutes of introductions. Where you are, what you do, why you reached out.
Five minutes of you talking. We listen. We don’t pitch yet. We’re listening for the workflow that’s eating your week or the system that’s broken.
Five minutes of us being specific. Which capability fits, which tier fits, roughly what the engagement would look like — or “you don’t need us yet, here’s why.”
Three minutes of you asking us things, us asking you things. The honest qualifying questions on both sides.
Either we book a longer working session, you take 24h to think, or we shake hands and you know we’re not the right fit. No follow-up sequence.
Can’t book right now? Leave a note.
Two sentences is enough. Malcolm reads every one and writes back in under 24 hours.