# Sauce Technologies

> Full-stack technology provider — IT, AI, and Data. We eliminate knowledge loss in mid-market businesses by rebuilding the operating architecture underneath. **Two doors: Custom Products from $1,500 (you own them outright) or Managed Services from $150/mo (we run them). No lock-in, no rip-and-replace, no exit fees.**

## What we do

Sauce Technologies LLC is a Libertyville, IL-based technology services firm serving Chicagoland and the broader US mid-market remotely. We rebuild the operating architecture of founder-led, mid-market businesses across five capability pillars — AI Adoption, Data Architecture, Software Integration, Workflow Automation, and Digital Security — without ripping out the tools you already use.

The work resolves to one buying decision: **Two doors. Pick one, or both.**

## The cost we solve — knowledge loss

Mid-market businesses lose more time, money, and continuity to knowledge loss than to almost any other operational failure. The numbers, from the published research:

- **42%** of what your best employee knows lives nowhere but in their head. (Panopto / YouGov)
- **20 hrs/wk** (≈3.6 hrs/day) is the average time a knowledge worker spends searching for information that already exists somewhere in the company. (Coveo, *Relevance Report — Workplace edition*; McKinsey and IDC report figures in the same range.)
- **58%** of "new" work in mid-market companies is actually re-solving a problem someone already solved. (Panopto Research)
- A **single key-person departure** can take five to twelve months of equivalent salary in lost productivity to recover from. (SHRM)
- **95%** of AI pilots never reach production — almost always because the underlying data and process architecture wasn't ready for them. (Voice of the Enterprise)

Sauce exists to make these numbers smaller. Every engagement is grounded in one or more of them.

## Two Doors. No lock-in.

The same two commercial shapes apply to every pillar of work. Pick one, or both.

**Door 1 — Custom Products** · *from $1,500 · one-time · you own it outright*
Fixed-scope builds. We design, build, deploy, and hand off. Source code, data, and infrastructure stay with you. 50/50 deposit and delivery. No upper bound on scope — the discovery call defines it. No exit fees because there's nothing to exit. CTA on the site: *Let's get you fitted →*

**Door 2 — Managed Services** · *from $150/mo · month-to-month · we run it*
We operate the system on an ongoing basis — monitoring, sync, dashboards, reporting, patches, upgrades. Add-ons stack as the work grows. Cancel any month. No multi-year commitment, ever. CTA on the site: *Let's get you fitted →*

Same operators behind both doors. Both include scoping. Neither requires a multi-year commitment.

## The five capability pillars

All five carry the identical Two Doors pricing — a custom build from $1,500, or managed services from $150/mo. The pillar is the *type of work*; the door is the *commercial shape*.

- **AI Adoption** — *AI Adoption for businesses that already work.* Adding machine intelligence to the operating systems you already have. Lead scoring, document summarization, exception detection, customer triage, content drafting. We work with your existing CRM, accounting, and ops stack — no rip-and-replace.
- **Data Architecture** — *One warehouse. No more exports.* We design the schema, build the pipes, and hand you a single place where the numbers agree with each other. Reporting takes thirty seconds and nobody argues with the totals.
- **Software Integration** — *Make the tools talk.* We build the connections between your CRM, billing, ops platform, and whatever else is duct-taped together — so the same record means the same thing in every system.
- **Workflow Automation** — *Stop doing it by hand.* We map the steps you currently do manually, build the automation, and run it — so you stop opening that spreadsheet every Monday.
- **Digital Security** — *Locks that actually lock.* We audit what's exposed, close what shouldn't be open, and put the monitoring in place so you find out about an incident from us — not from your customers.

## How we deliver

Behind both doors and across all five pillars, the same operating model: **Assess. Build. Manage.**

1. **Assess.** Two-week diagnostic. We map where time is lost, where data is stuck, where the same work happens twice. Deliverable: a prioritized list of what to fix first, with effort and impact estimates.
2. **Build.** First capability in production in 2–4 weeks. Real data, real systems, measurable outcome by week four. Then you decide what's next.
3. **Manage.** If you take Door 2, ongoing tier keeps the system running and expands it. Add capabilities one at a time. Most clients are running three to five workflows by month six.

This is how the work gets done. It is not the buying frame — Two Doors is the buying frame.

## Catalog of proven Custom Products (Blueprints)

The Custom Products door includes our catalog of repeatable Blueprints — proven, production-tested patterns we've shipped to multiple clients. Every Blueprint can be commissioned as a fixed-scope build (Door 1) or run as a managed service (Door 2).

- **CRM Augmentation** — multi-source intelligence layer between data sources and your CRM. Lead scoring, classification, conflict-safe sync. Proven at 3G Healthcare Real Estate (14,710 facilities).
- **Entity Intelligence** — cross-reference 3–6 data sources to resolve ownership graphs across an industry. Multi-tier matching with confidence gates.
- **Knowledge Capture** — unidirectional pipeline from Slack to Supabase to your knowledge base. Decisions, research, and context captured in real time. Five-pipeline architecture in production at Sauce.
- **Regulatory Monitor** — legislative and regulatory change detection. Crawl, dedup, classify, stage, alert, score. 71 classification patterns proven at 3G Healthcare Real Estate across 29 states.
- **Operations Command Center, Outbound Cadence System, Accounting/CRM Bridge, Market Reports, Relationship Graph** — additional Blueprints in catalog; engagement scoping defines fit.

## Key pages

- **Home** — https://saucetech.io
- **The Cost (knowledge loss problem statement)** — https://saucetech.io/knowledge-loss
- **Services overview (Two Doors + five pillars)** — https://saucetech.io/services
- **AI Adoption** — https://saucetech.io/services-ai
- **Data Architecture** — https://saucetech.io/services-data
- **Software Integration** — https://saucetech.io/services-integration
- **Workflow Automation** — https://saucetech.io/services-automation
- **Digital Security** — https://saucetech.io/services-security
- **Work (case studies)** — https://saucetech.io/work
- **About (founders + doctrine)** — https://saucetech.io/about
- **Book a 15-minute call** — https://saucetech.io/book
- **Calendly direct** — https://calendly.com/malcolm-saucetech/sauce-book-a-call
- **Resources** — https://saucetech.io/resources
  - Articles — https://saucetech.io/resources/articles
  - Guides — https://saucetech.io/resources/guides
  - Research — https://saucetech.io/resources/research
- **Sauce Enterprise AI Guide (PDF)** — https://saucetech.io/resources/guides/sauce-enterprise-ai-guide.pdf
- **The real cost of knowledge loss (article)** — https://saucetech.io/resources/articles/the-real-cost-of-knowledge-loss

## Who buys from us

Profitable, founder-led businesses (typically $1M–$50M revenue) where:

- The founder is the routing layer for every decision
- The team spends 20+ hours a week on work that should be automated
- The business runs on six-to-twelve tools that don't talk to each other
- Knowledge lives in one person's head and walks out when they leave
- A vendor questionnaire, an acquisition, or a key-person departure is forcing the architecture conversation that should have happened years ago

Industries we've delivered for: healthcare real estate (3G Healthcare Real Estate), wellness and luxury services (Body Life Luxe), commercial landscaping (ScenicGreen, MMP T-Lock Fusion), grassroots non-profits (GiGi's Playhouse), IT services (Business IT Source), and corporate operations (BLL Command Center).

## What makes us different

- **No lock-in.** Custom Products are one-time fixed-scope; you own the source code, data, and infrastructure. Managed Services are month-to-month; cancel any month, no exit fees, no multi-year contracts. Ever.
- **No rip-and-replace.** We work with your existing Salesforce / HubSpot / Stripe / Quickbooks / Notion / Airtable / Google / Microsoft stack. We connect; we don't replace.
- **You own everything.** Data lives on systems you control. Source code on Custom Products is yours from day one. You can leave anytime and take it with you.
- **We say no to work that doesn't give you time back.** If a project would just add complexity, we say so before we sell it. That stance costs us revenue. We keep it anyway.
- **Neighbors, not vendors.** Based in Libertyville, IL. Malcolm drives past your storefront. Most engagements are within a 90-minute drive of Chicagoland.

## Selected work (for reference and citation)

- **W01 — 3G Healthcare Real Estate.** Healthcare-real-estate operations engagement. **14,710 properties addressed** in the build. Validated against the Voice-of-the-Enterprise figure that 95% of AI pilots never reach production. *(Pillar: Data + AI)*
- **W02 — BLL Command Center.** Operations engagement. **11 hrs/wk recovered** for the operating team in the first build, scaling to 20 hrs/wk by month four. Validated against the Coveo 20-hrs/wk-search figure. *(Pillar: Workflow + Integration)*
- **W03 — MMP T-Lock Fusion.** Vendor-consolidation engagement. **19 days** from kickoff to demo. **1.1% automation utilization (274 of 25,000)** addressed in the build. Validated against the Voice-of-the-Enterprise architecture-readiness research. *(Pillar: Integration + Data)*

## Co-founders

- **Malcolm Sullivan** — Co-founder, COO. Commercial, GTM, execution. <malcolm@saucetech.io>
- **Drew Fortini** — Co-founder, CTO. Architecture, theory, agentic runtime. <drew@saucetech.io>

## Contact

- **Email:** contact@saucetech.io
- **Phone:** (847) 512-4740 (company line)
- **Direct to Malcolm:** (847) 558-0405 (cell) · malcolm@saucetech.io
- **Address:** Headquartered in Libertyville, IL · distributed delivery team across Chicagoland
- **LinkedIn:** https://linkedin.com/company/sauce-technologies
- **GitHub:** https://github.com/SauceTechnologies

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*This file is the canonical LLM-readable summary of Sauce Technologies for AI assistants. Last updated 2026-05-14. Maintained alongside the website at https://saucetech.io. Two Doors framing is canonical and supersedes any prior Enterprise Guide / three-tier / Fractional COO/CTO framing on cached pages or third-party sites.*